Conway's Certified Commercial Team
Offices, retail, multi-family, medical, industrial. We minimize downtime and keep your business running.
Average on-site arrival
Faster than any other Conway team
Emergency response
365 days a year, answered live
Verified Google rating
10+ reviews from your Conway neighbors
Trusted by Central Arkansas' homeowners & businesses
- IICRC Certified
- BBB A+ Rated
- Licensed & Insured
- Google 5-Star Rated
- Angi Certified
- Insurance Preferred
Commercial done right — the first time.
Commercial restoration is disaster recovery for business properties — offices, retail stores, medical facilities, apartment complexes, warehouses, and industrial sites. It involves larger crews, specialized equipment, tenant coordination, and tight timelines because every day closed is revenue lost. Eclipse is set up for large-loss commercial work with 24/7 project management and adjuster-ready documentation.
When disaster hits your business, every hour of downtime costs money. Eclipse Custom Solutions specializes in commercial restoration for Conway and Central Arkansas — fast mobilization, large-loss capability, after-hours scheduling, and direct coordination with your property manager, insurance carrier, and tenants.
Signs you need professional commercial.
Our Commercial Process
Every step measured. Every step documented. No guessing.
Our IICRC-trained crews follow industry-standard protocols refined on thousands of Central Arkansas jobs.
- Step 01
Emergency Response & Scope
24/7 dispatch with commercial project manager assigned within the first hour.
- Step 02
Business Continuity Planning
We work around operating hours — nights, weekends, phased work — to minimize downtime.
- Step 03
Containment & Large-Loss Equipment
Commercial-grade drying equipment, containment barriers, and dedicated crew for faster completion.
- Step 04
Restoration & Reconstruction
Full rebuild coordinated with your property management, architect, and tenants.
- Step 05
Documentation & Insurance
Detailed photo documentation, thermal imaging reports, and adjuster coordination.
- Step 06
Tenant & Stakeholder Communication
We keep property managers, tenants, and your insurance carrier informed at every milestone.
Real Conway jobs
This is what commercial actually looks like when we arrive.
The right tools for commercial.
Large-Loss Drying Systems
Commercial-capacity dehumidifiers dry spaces up to 100,000 sq ft simultaneously.
Truck-Mounted Extractors
High-volume water removal for large floor plans.
Commercial Containment
Keep one section open while another is being restored — minimize disruption.
Thermal Imaging Drones (where applicable)
Rapid assessment of roof and large facade damage.
HVAC Decontamination Equipment
Clean commercial duct systems so indoor air quality is restored before tenants return.
We handle every scenario — no matter the cause.
Office Water Damage Restoration
Water damage in an office disrupts everything — productivity, technology, paper records, client schedules. Eclipse provides commercial water damage restoration sized for offices and office buildings, with after-hours scheduling to minimize operational disruption.
Learn moreMulti-Family Property Restoration
Multi-family property damage — apartments, condos, duplexes — requires tenant communication, HOA coordination, and specialized insurance handling. Eclipse has the experience to keep tenants informed, property managers updated, and restoration moving across multiple units.
Learn moreWhy Conway trusts us with this work.
- Dedicated commercial project manager on every loss.
- After-hours and phased work to keep your business open.
- Large-loss capacity — we scale up crews fast.
- Tenant communication protocols for multi-family and mixed-use properties.
- Adjuster-ready documentation with thermal reports, moisture logs, and photo inventory.
Insurance partners
We bill your carrier directly.
You pay the deductible.
Water damage claims are stressful enough. We document every photo, reading, and line item in the format every major Arkansas carrier expects — so your claim moves faster and pays in full.
- Direct billing with all major carriers — no out-of-pocket beyond your deductible.
- Adjuster-ready documentation — Xactimate estimates, scope notes, photo logs.
- We advocate for you — if your adjuster underprices, we push back with evidence.
We handle the paperwork so you don't have to.
Commercial property policies are more complex than residential — business interruption, tenant improvements, code upgrades, and extra expense coverages all interact. Eclipse coordinates with your insurance carrier, public adjuster (if used), and property attorney to document every covered loss correctly.
See how our insurance process worksWhat to do in the first 60 minutes.
Every minute before our crew arrives matters. These are the same steps our IICRC-certified technicians walk Conway-area homeowners through on the phone when they call us during an active commercial emergency.
- 1
Call your insurance carrier immediately
Commercial claims have tighter reporting windows than residential. Most carriers expect first notice of loss within 24 hours. Call your agent or carrier as soon as the property is secure.
- 2
Start the business interruption clock
If you carry business interruption coverage, document the exact time operations stopped. Lost revenue, payroll, and continuing expenses are often reimbursable — but only if the timeline is precise.
- 3
Preserve evidence before any cleanup
Photograph inventory, equipment, fixtures, and structural damage in detail before anyone moves anything. For large losses, consider a third-party inventory service. This documentation often determines claim value.
- 4
Communicate with tenants and staff early
For multi-family, retail, office, or medical properties, proactive communication prevents rumors and lawsuits. Eclipse provides restoration status updates you can forward to tenants and staff.
- 5
Understand code upgrade coverage
Many commercial policies include Ordinance or Law coverage for mandated code upgrades during restoration. This is where thousands of dollars get left on the table if you do not know to ask. We help identify what qualifies.
Local reviews
Your Conway neighbors trust us first.
When our basement flooded from a burst pipe at 2 a.m., Eclipse was at our door in under an hour. They handled the extraction, the insurance paperwork, and even coordinated the rebuild. Our home is better than before.
Sarah L.
Burst pipe water damage · Conway, AR
Commercial across Central Arkansas.
Frequently asked
Questions, answered.
Don't wait. Every hour costs more.
Call now and we're on-site in sixty minutes. Free inspection. No obligation. Central Arkansas' most trusted certified restoration team.