Conway's Fastest
Water Damage Restoration Team
From burst pipes to storm flooding, our IICRC-certified team arrives within 60 minutes to extract, dry, and restore — before mold and structural damage take hold.
Average on-site arrival
Faster than any other Conway team
Emergency response
365 days a year, answered live
Verified Google rating
10+ reviews from your Conway neighbors
Trusted by Central Arkansas' homeowners & businesses
- IICRC Certified
- BBB A+ Rated
- Licensed & Insured
- Google 5-Star Rated
- Angi Certified
- Insurance Preferred
Water damage is a race against the clock.
Water damage doubles in severity every 24 hours. Drywall swells, hardwoods buckle, and mold colonies begin forming within 48 hours. Conway homeowners call Eclipse because we arrive before the damage spreads.
Water spreads
Saturation reaches drywall, subfloor, insulation, and cabinetry. Contents begin to swell.
Bacteria multiply
Standing water begins rapid bacterial growth. Hardwoods cup. Drywall loses structural integrity.
Mold appears
Mold spores germinate and colonies begin forming inside wall cavities and under flooring.
Structural damage
Wood rot, permanent flooring loss, widespread mold, and major insurance claim complications.
Signs you need water damage restoration right now.
Water damage isn't always obvious. Sometimes it's a burst pipe and an inch of water. Sometimes it's a mystery smell and a stain that spreads week over week. Either way, the longer you wait, the more it costs.
Our Water Damage Process
A 7-step restoration blueprint, refined over thousands of Central Arkansas jobs.
Every step is measured, documented, and backed by IICRC standards. No guessing. No surprises. No inflated bills.
- Step 01
Emergency Call
Call our 24/7 line. Our dispatcher confirms your address and sends the nearest Conway crew within 5 minutes.
- Step 02
Rapid On-Site Arrival
Certified technicians arrive in 60 minutes or less with a fully stocked truck — pumps, extractors, air movers, dehumidifiers.
- Step 03
Free Damage Assessment
We inspect every affected area using thermal imaging cameras and moisture meters, then provide a written scope of work.
- Step 04
Water Extraction
High-capacity submersible pumps and truck-mounted vacuums remove standing water from floors, carpet, and subflooring.
- Step 05
Structural Drying & Dehumidification
Commercial air movers plus refrigerant and desiccant dehumidifiers pull moisture out of walls, cavities, and subfloors.
- Step 06
Restoration & Rebuild
Drywall, flooring, paint, trim, cabinetry — we rebuild everything to pre-loss condition or better. One team, one invoice.
- Step 07
Final Walkthrough
Moisture verified. Paperwork finalized with your insurance. You sign off only when you are 100% satisfied.
Real Conway jobs
What water damage restoration actually looks like when we arrive.
The tools that find water your eyes can't.
Household fans and shop vacuums can't dry a building to IICRC standards. Here's the commercial-grade equipment we bring to every Conway-area job.
Thermal Imaging Cameras
Find hidden moisture behind walls and under floors without demolition.
Truck-Mounted Extraction Units
Remove thousands of gallons quickly — the fastest way to stop further damage.
Hygrometers & Moisture Meters
Precise readings confirm when your structure is truly dry, not just surface-dry.
Industrial Refrigerant & Desiccant Dehumidifiers
Pull vapor out of the air so drying happens in days, not weeks.
High-Volume Axial & Centrifugal Air Movers
Targeted airflow dries specific materials up to 3x faster than household fans.
Injectidry Systems
Dry wall cavities and hardwood floors from the inside — often saves materials that would otherwise need replacement.
EPA-Approved Antimicrobials
Neutralize bacteria and prevent mold growth in any contaminated area.
Whatever the source, we've restored it.
Burst pipes, leaking appliances, storm flooding, basement seepage, sewage backups — these are our most-requested water damage specialties across Central Arkansas.
Emergency Water Extraction
When water is actively pooling in your Conway home, every minute it sits causes more damage. Eclipse Custom Solutions deploys truck-mounted and portable extractors to remove standing water in hours, not days — the single most important action to stop damage from spreading.
Learn moreStructural Drying & Dehumidification
Extraction removes the water you can see. Structural drying removes the moisture you cannot — the water trapped in drywall cavities, subfloors, framing, and insulation. Eclipse uses IICRC ASD (Applied Structural Drying) methodology to dry homes in 3–5 days, preventing mold and saving materials that would otherwise need replacement.
Learn moreCeiling Water Damage Repair
A water-stained or sagging ceiling is not just ugly — it is a warning. The source (plumbing, roof, HVAC) is still active somewhere above. Eclipse finds the leak, stops it, dries the cavity, and repairs or replaces the ceiling so the problem does not return.
Learn moreBasement Flood Cleanup
Basement flooding is common in Central Arkansas during spring storms, heavy thunderstorms, and pipe-freeze events. Because basements trap moisture and rarely get good airflow, they also develop mold fastest if not dried professionally. Eclipse responds 24/7 with the equipment and expertise to dry out your basement completely.
Learn moreBurst Pipe Water Damage Restoration
Burst pipes are Central Arkansas' single most common water damage emergency — especially during winter freezes when uninsulated pipes crack overnight. Eclipse Custom Solutions responds in 60 minutes, stops the water, and begins immediate extraction and drying before damage spreads through walls and floors.
Learn moreAppliance Leak Cleanup
Appliance leaks are sneaky — a washing machine supply hose, a dishwasher seal, a refrigerator icemaker line can leak slowly for weeks before you notice, or burst catastrophically and flood a room in minutes. Eclipse handles the water damage from any appliance failure.
Learn moreStorm & Flood Damage Restoration
Arkansas thunderstorms are intense. Wind-driven rain, hail, flash flooding, and fallen trees cause thousands of homeowner losses every year. Eclipse Custom Solutions responds to storm damage 24/7 — emergency tarping, water extraction, structural drying, and full restoration.
Learn moreCarpet Water Damage Cleanup
Wet carpet is almost always salvageable if we get to it in time. Eclipse Custom Solutions uses truck-mounted water claws, in-place drying, and professional sanitization to save carpet — or properly dispose of it when saving is not safe (sewage contamination).
Learn moreSix reasons Conway trusts us first.
Other restoration companies will show up. Few will do the work the way we do.
- On-site in 60 minutes — the fastest guarantee in Central Arkansas.
- IICRC WRT, ASD, and AMR certified technicians on every job.
- Direct insurance billing — we handle claim paperwork, adjuster calls, and documentation.
- Full-service: one team from first call to final paint. No sub-contractor runaround.
- Locally owned and operated in Conway, AR — not a national franchise.
- 100% satisfaction guarantee with a documented mold-prevention checklist.
Insurance partners
We bill your carrier directly.
You pay the deductible.
Water damage claims are stressful enough. We document every photo, reading, and line item in the format every major Arkansas carrier expects — so your claim moves faster and pays in full.
- Direct billing with all major carriers — no out-of-pocket beyond your deductible.
- Adjuster-ready documentation — Xactimate estimates, scope notes, photo logs.
- We advocate for you — if your adjuster underprices, we push back with evidence.
We handle the paperwork so you don't have to.
Most homeowner's insurance policies in Arkansas cover sudden and accidental water damage — burst pipes, appliance failures, and storm intrusion. Eclipse Custom Solutions is preferred by every major carrier in the state. We document everything your adjuster needs, bill the insurance company directly, and reduce your out-of-pocket to your deductible.
See how our insurance process worksWhat to do in the first 60 minutes.
Every minute before our crew arrives matters. These are the same steps our IICRC-certified technicians walk Conway-area homeowners through on the phone when they call us during an active water damage emergency.
- 1
Put safety first
Before you do anything else, check for electrical risk. If water is near outlets, light fixtures, or an active breaker, leave the area and shut power at the main panel if you can reach it safely. Never wade through standing water while power is still live.
- 2
Stop the source if you can
If the water is coming from a supply line, appliance, or water heater, shut off your home's main water valve. It is usually near the meter, in the garage, or in a basement utility room. Stopping the flow is the single biggest thing you can do before we arrive.
- 3
Document everything
Take photos and video of every affected room, piece of furniture, and item before you move anything. Insurance adjusters rely on this documentation. If it was not photographed, it can be harder to include in your claim.
- 4
Act within 24–48 hours
Mold begins forming on porous materials — drywall, insulation, wood — within 24 to 48 hours of moisture exposure. Professional extraction and drying inside that window is what separates a repair from a rebuild.
- 5
Skip DIY drying
Household fans and shop vacs can make hidden moisture worse by pushing humid air into wall cavities. Industrial dehumidifiers and air movers are sized for the job. If the drying is not measured with a moisture meter, it is not finished.
- 6
Protect what you can move
If it is safe to do so, relocate electronics, important documents, photos, and high-value furniture to a dry part of the home. Lift skirts off upholstered furniture legs. Put aluminum foil under wood furniture legs to prevent staining on damp carpet.
- 7
Verify IICRC certification
Before any company starts work, ask for proof of IICRC certification (WRT for water damage, ASD for structural drying, AMR for mold). Uncertified crews cost less up front and often cost far more in secondary damage.
- 8
Beware of out-of-area storm chasers
After major Central Arkansas weather events, out-of-state crews show up with trucks and no local accountability. If something goes wrong six months later, they are gone. Prioritize local, licensed, insured restoration companies.
Water damage prevention for Conway, AR homes
Central Arkansas weather is hard on homes. Spring thunderstorms, sudden winter freezes, and the humid summer stretches that fuel mold all create water-damage conditions Conway-area homeowners face every year. A handful of habits prevent most of the losses we respond to.
Inspect plumbing twice a year
Check supply lines, shut-off valves, and braided hoses under sinks, behind the washer, and at the water heater. Replace any rubber supply hose older than 8 years — they are the most common silent failure in Conway homes.
Insulate pipes before each winter
Wrap exposed pipes in attics, crawl spaces, and unheated garages. Conway hits single-digit temperatures more often than people expect, and an unprotected supply line can burst in a single night.
Clear gutters and downspouts
Route water at least 4 feet away from your foundation. Clogged gutters and short downspouts are the number-one cause of the basement and crawl-space water intrusion we see in older Conway neighborhoods.
Service appliances before they fail
Flush your water heater annually. Replace washing-machine hoses every 5–7 years. Check dishwasher and refrigerator connections when the unit hits its warranty age. These are the three most common appliance-leak callouts we run.
Slope your landscape away from the house
Over time, mulch and soil settle against your foundation. Walk your perimeter each spring and confirm water drains away from the house — not toward it. A simple re-grade prevents tens of thousands of dollars in foundation and crawl-space damage.
Know where your main shut-off is
Right now, before anything happens — find your home's main water shut-off valve. Test it. Make sure every adult in the house knows where it is. In a burst-pipe emergency, 60 seconds of knowing saves 60 gallons of damage.
Local reviews
Your Conway neighbors trust us first.
When our basement flooded from a burst pipe at 2 a.m., Eclipse was at our door in under an hour. They handled the extraction, the insurance paperwork, and even coordinated the rebuild. Our home is better than before.
Sarah L.
Burst pipe water damage · Conway, AR
Water damage restoration across Central Arkansas.
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Water Damage FAQs
Straight answers to Conway's most-asked questions.
Flooded home? Standing water? Call now.
We're on-site in Conway within 60 minutes. IICRC certified. Direct insurance billing. Free inspection.